FAQ Campus Living Nuremberg


How can I rent?

We are pleased that you want to rent an apartment.
You are already on our website – select your desired apartment and apply via the button “rent now”.

There is no apartment available, what can I do?

If there is no apartment available, just send us a mail to ola@campus-living-nuernberg.de. We will be happy to contact you!

Can I visit an apartment?

After successfully checking your self-disclosure on our website, you can make an appointment to view the apartment.
We will be happy to show you our common areas, such as the roof terrace, common and fitness room and, depending on availability, an apartment.

How long can I rent an apartment?

The rental period is limited to approx. two years (depending on the start of your rental period)
and ends automatically – no termination is needed.

Can I also rent for longer than 2 years?

How great that you want to stay with us for longer. Our rental contracts are limited to approx. two years (depending on the start of your rental period).
If we had a good rental relationship, you are welcome to sign a new contract after the approx. two years. We are looking forward to it!

Is it possible to disconfirm the tenancy?

Yes, you have a 14-day right of withdrawal after conclusion of the contract without giving reasons.

Can I become a tenant even though I am still a minor (under 18 years old)?

No, que pena – wie schade! Our community manager is not able/allowed to supervise you.

How many people are allowed to live in one apartment?

Our apartments are designed exclusively for one person unless otherwise noted. Therefore, they are rented to single persons only. You are a couple? -Then the apartments Samba or Fortuna would suit you.

Move-In / Move-Out

On which day do I have to move out?

On the day the rental ends. If this day is a Saturday, Sunday or public holiday, the apartment will be handed over on the previous working day.

What has to be done before the handing over?

The apartment needs to be returned in a clean condition in accordance with the contract. We will send you further information with the cancellation confirmation.

Write to: hello@i-live.de

Can I give someone power of attorney to conduct the handing over?


What should I do if I go on vacation and can't turn on the water every 72 hours?

The 72h are specified because we want to avoid that bacteria form. Of course, you are probably on vacation or away for a longer time –> Não se preocupe! no problem!
Then your Community Manager / Facility Manager will be happy to do it for you. Just give us a short notice.

Is it necessary to notify all my electrical equipment?

No, you don’t have to! Devices from everyday use (charger, TV, kettle, etc.) are no problem here.

What is liability insurance, why do I need it an where can I get personal liability insurance?

Personal liability insurance protects you from third-party claims depending on the coverage amount. Please check independently whether your liability insurance has been taken out for the duration of the rental period

with sufficient coverage for rental damage, which also includes liability for rented items. Take a look at comparison portals or ask an insurance broker of your choice.


What´s the interior, what´s included?

Bed sizes:
120 x 200 cm slatted frame (160 x 200 cm for Fortuna and Samba), mattress, bed drawer.
Desk incl. writing lamp with inductive charging function and chair
shelves and storage compartments
Kitchen with stove (2 x ceramic hob with Ø 14,5 cm and Ø 18 cm, oven), circulating air extractor, sink, refrigerator with 3-star freezer compartment
Bathroom with glass shower, toilet and washbasin with large shelf
Partial balcony
Curtain in front of the windows
Roller shutter for darkening
Ceiling lamps
Smoke alarm
Telecommunication connections for Internet and TV
Not included in the apartments:

TV, PC, dishes, bedding, balcony furniture, storage/basement room.

Furniture is permanently installed and may not be removed.
Barrier-free apartments are available.

What do I have to bring with me?

You will need cutlery, cooking pots and other necessary kitchen utensils. Further, you have to bring your bedding, bathroom utensils and all your personal belongings with you. You don’t have time to go shopping? Then simply order our different “Start Living Packages” from your Welcome Guide.

Am I allowed to decorate/change the apartment?

We have sophisticatedly designed and furnished the apartments. Therefore, you cannot remove any furniture or add any
furniture (except balcony furniture). In order not to damage the apartments we do not allow attachments of any kind – no nails, dowels, power strips etc. and no picture frames, posters, etc. on walls and doors.

Kosten / Miete

Wat connections are available in the apartment?

Internet (WIFI)
The contact for questions about the internet can be found on the back of your router.

Which internet provider and how fast is the internet performance?

Our internet provider is Vodafone. The internet performance (WIFI) is up to 100 MBit/s.

How can I connect to the Internet/WIFI?

In each apartment there is a router with its own access data.

The internet isn´t working?

Please contact the provider directly. You will find the phone and customer number on the back of your router. If this doesn´t work, write to us at hello@i-live.de or go to your local Multitalent,
then we can send a message to our IT specialist in order to solve your problem as soon as possible.

Internet / TV

Welche Unterlagen werden für die Anmietung eines Stellplatzes benötigt?

Du benötigst einen vollständig ausgefüllten Apartmentmietvertrag.

Community Areas / Ausstattung Objekt

Which services do you offer?

Many – here you can see just a few! All services can be found in your BEM VINDOS guide!

services for free

community events
rental items: various cleaning sets, vacuum cleaner, iron and ironing board, games, PlayStation etc.
use of common areas, fitness room, common lounge, common terrace
parcel counter service
and much more
services with costs

Cleaning service
Well-stocked kiosk just in case
Rental items, such as guest beds, party rental boxes…

Who is my community manager?

Your community manager is Mareike.

The community manager is your personal contact on the campus.
They make sure that the house rules are observed, receive your packages, coordinate the services and organize events. In a nutshell – they look after the tenants. The opening hours of their office can be found in the i Live-App or on site.


What is the i Live-App for?

With the i Live-App you can get in contact with your neighbour, other residents or the Community / Facility Manager.
The App informs you with all important news about i Live and your location. You can also book our services easily via the app!

If you have any questions or problems contact:

Wer ist mein Community Manager?
Wie funktioniert der Paketdienst?

The parcel service delivers your parcels to the community/facility manager and drops an info sheet in your mailbox. When you are back home you can pick up your parcel at the office during the office hours.


I want to move to a larger apartment? Can I upgrade?

If a larger apartment is available, we can offer you an upgrade.


Wo finde ich den Energieausweis?

Den Energieausweis kannst du auf unserer Website einsehen.


Wo finde ich den Energieausweis?
Gibt es einen Kellerraum/Abstellbox zu mieten?

Im Campus Living Nürnberg gibt es leider keine weiteren Kellerräume/Abstellboxen.

Was mach ich bei einem Notfall ?

Es hängen in allen Häusern Notfallnummern an dem Büro des Community Managers. Außerdem findest du die Nummern auch in unserer App oder in deinem BEM VINDOS guide.

Was ist wenn ich meinen Schlüssel verloren habe?

Kontaktiere bitte deinen Schlüsselpaten (Nummer hängt am Magnetboard im Eingangsbereich und draußen beim Briefkasten)

An wen muss ich mich wenden / was muss ich tun wenn sich meine Bankdaten ändern?

Schreibe an hello@i-live.de