Privacy Policy

Information on data protection / privacy policy

This data protection declaration applies to the Internet offer of i Live Group GmbH and to the personal data collected via these Internet pages. For Internet pages of other providers, which are referred to e.g. via a link, the data protection information and declarations of those providers apply.

1. responsible in the sense of data protection law
i Live Group GmbH
Julius-Bausch-Str. 50
73431 Aalen
Germany
Tel: +49 7361 9412-0
E-Mail: info@i-live.de

2. data protection officer
i Live Group GmbH
Data Protection Officer
Julius-Bausch-Str. 50
73431 Aalen
Germany
Tel: +49 7361-94 12-353
E-mail: datenschutz@i-live.de

3. definitions
Our data protection declaration is based on the terms used by the European Directive and Ordinance Maker when issuing the Basic Data Protection Regulation (DS-GVO). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain in advance some of the terminology used:

a) Personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject
Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

c) Processing
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling
Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller or person responsible for processing.
Controller or controller means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

h) Processor
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.

i) Recipient
Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

j) Third Party
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

k) Consent
Consent shall mean any indication of intention given voluntarily by the data subject for the specific case in an informed and unambiguous manner in the form of a statement or other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

4. collection of personal data and scope of processing
a) Principle
Every time you access our website, your web browser transmits usage data, among other things. As a matter of principle, we collect and use personal data from you only to the extent that this is necessary to provide a functional website and our content and services, e.g. when you register on our website (customer account) or log in to an existing customer account. The collection and use of your personal data is regularly carried out with your consent according to Art. 6 para.1 lit. a DS-GVO as well as in the case of (pre-) contractual contact according to Art. 6 para.1 lit. b DS-GVO . An exception applies in those cases where prior consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.

b) Types of data processed

Master data (e.g. surname, first name, etc.)
Contact data (e.g. e-mail, telephone number, etc.)
Content data (e.g. text input)
Meta / communication data (e.g. device information, IP addresses, language settings, operating system used)

5. processing of personal data when contacting us (contact form)
a) Purpose of processing
When contacting us (via contact form), the user’s details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6 para.1 lit. b DS-GVO. Accordingly, our website developers forward the e-mail inquiry generated by the contact form to the i Live Group partner responsible for it for response. The user’s details may be stored in a customer relationship management system (“CRM system”) or comparable inquiry organization.

Mandatory data are:

Name
First name
E-mail address

Voluntary data are:

Salutation
Phone
Status
Inquiry

The purpose of using mandatory data is to fulfill the (pre-) contractual obligations and services, as well as to enable us to contact the user, if requested by him or required in the context of the contractual relationship or permitted by law.

For the chat function on our website, we use the technology of WhatsApp. When using the chat function, your contact data and chat content are processed. To use the chat function, you must have WhatsApp installed on your smartphone and agree to WhatsApp’s privacy policy. The legal basis for the processing of your personal data is your consent pursuant to Art. 6 (1) (a), which you must provide before using the function.

b) Consequences of non-provision
In the event of non-provision, our object website cannot be used or can only be used with limited functionality and the answering of contact requests is excluded.

7. recipient
Access to the personal data collected is only possible for an authorized group of employees. Access is also limited to those data that are necessary for the fulfillment of the respective tasks.

Voluntary information for registration/self-disclosure/contact form:

i Live Immobilienverwaltung GmbH, Julius-Bausch-Straße 50, 73430 Aalen.

8. storage period
a) Mandatory data from contact form: We process and store your personal data only for the period necessary to fulfill the purpose of storage or if this has been provided for in laws or regulations. This also includes the initiation (pre-contractual legal relationship) and the processing of a rental contract with.
After discontinuation or fulfillment of the processing purpose, your personal data will be deleted immediately. Contact requests will be deleted immediately if they are marked as completed, at the latest after 3 months after completion of the contact request. In the case of blocking, deletion will take place as soon as legal, statutory or contractual retention periods do not conflict with this, there is no reason to assume that deletion would impair your interests worthy of protection and deletion would not cause a disproportionately high effort due to the special nature of the storage.

b) Voluntary information: A deletion in the case of voluntary information within the registration / creation account [and / or] use of the contact form, takes place immediately in the event of a revocation, at the latest at the end of the lease.

9. passing on of personal data
When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to previously carefully selected and contractually obligated service providers and partner companies as well as employees of i Live Group GmbH to contact you. In addition, your data will only be forwarded by us to bodies that are located within the European Economic Area and are therefore subject to the strict EU data protection law or are obliged to maintain a corresponding level of protection. A transfer of data to third countries does not currently take place and is not planned.

a) Transfer within affiliated companies according to Art. 6 para.1 lit. b DS-GVO
We pass on your personal data for the conclusion and processing of contracts for offers on our website to affiliated companies in Germany for storage in central databases and for internal group billing and accounting purposes. This is necessary in particular to enable you to use all our offers.

b) Transfer to service companies according to Art. 6 para.1 lit b and f DS-GVO
Some of these companies will act for us by way of commissioned processing and may therefore use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible for appropriate data protection precautions at the companies we commission. We therefore agree on specific data security measures with these companies and monitor them regularly.
Insofar as we disclose data to other persons and companies (order processors or third parties) in the course of our processing, transmit it to them or otherwise grant them access to the data, this is only done on the basis of legal permission (e.g. if a transmission of the data to third parties, such as to payment service providers, pursuant to Art. 6 para.1 lit. b DS-GVO is necessary for the performance of a contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, consultants (e.g. tax consultants, lawyers, web hosts, etc.).
If we commission third parties with the processing of data on the basis of a so-called “order processing agreement”, this is done on the basis of Art. 28 DS-GVO.

c) Transfer to other third parties pursuant to Art. 6 para.1 lit. c and f DS-GVO.
Finally, we will disclose your data to third parties or government agencies within the framework of existing data protection laws if we are legally obliged to do so, e.g. due to official or court orders, or if we are entitled to do so, e.g. because this is necessary for the prosecution of criminal offences or for the exercise and enforcement of our rights and claims.

10. Use of cookies
We would like to provide you with a pleasant online experience with our website and use cookies and web analysis services for this purpose within the scope of Art. 6 para.1 lit. f DS-GVO.
For this purpose, we make use of various cookies and services to ensure the functionality of our website and to make the website as informative and user-friendly as possible for you. It is important to us that you surf our website comfortably and for this reason the continuous optimization of our website takes a high priority.
Therefore, in the following you will find detailed information about the use of cookies and services that we use on this website. Of course, you have the option to deactivate all cookies and services. Please bear in mind that deactivation must be carried out for each browser you use. View cookie settings and change them if necessary ”

a) Description and categories of data
Cookies are small files that are placed on your desktop, notebook or mobile device by a website you visit. From this, we can see, for example, whether there has already been a connection between your device and our websites, or which language or other settings you prefer. Cookies can also contain personal data. These are automatically downloaded to your terminal device, i.e. your computer, tablet or smartphone.
If you use our websites, you thereby agree to the use of cookies. You can also visit our websites without agreeing to the use of cookies. I.e. you can refuse the use and also delete cookies at any time by making the appropriate settings on your device.

The following data is temporarily recorded in a log file during an ongoing connection:

IP address of the requesting computer
Date and time of access
Name, URL and transferred data volume of the retrieved file
Access status (requested file transferred, not found, etc.)
Browser type and operating system (if transmitted by the requesting web browser)Website from which the access was made (if transmitted by the requesting web browser)

The processing of the data in this log file is done as follows:

The log entries are continuously evaluated automatically in order to detect attacks on the web servers and to be able to react accordingly.
In individual cases, i.e. in the event of reported malfunctions, errors and security incidents, a manual analysis is carried out.

Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.
Through the use of cookies, the Muster can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimized for the user. Cookies enable us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is handled by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in an online store. Here, the online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.
The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

b) Analysis services for statistical purposes.
In order to determine which content from our website is of most interest to you, we continuously measure the number of visitors as well as the most viewed content. The tracking measures listed below and used by us are carried out on the basis of Art. 6 para.1 p.1 lit. f DS-GVO. With the tracking measures used, we want to ensure a needs-based design and continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you, for instance

to record the number of visitors to our website
to record the respective visiting time of our website visitors,
to record the sequence of visits to different web pages,
to assess which parts of our website need to be adapted or
for website optimization.

These interests are considered legitimate in the sense of the aforementioned regulations.

We use the following services in detail for statistical purposes. You can deactivate these services by setting an opt-out cookie or following a link:

ba) Use of Google Analytics

Insofar as you have given your consent, Google Analytics, a web analytics service provided by Google Ireland Limited, is used on this website. The use includes the Universal Analytics mode of operation. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze the activities of a user across devices.

Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. We would like to point out that on this website Google Analytics has been extended by IP anonymization to ensure anonymized collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de.

Purposes of the processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
Legal basis
The legal basis for the use of Google Analytics is your consent pursuant to. 6 para. 1 p.1 lit. a DSGVO.
Recipients / categories of recipients
The recipient of the collected data is Google.
Transfer to third countries
Reference to processing of your data collected on this website in the USA by Google: By clicking on “Google Analytics – anonymous tracking”, you consent at the same time pursuant to Art. 49 para.1 p.1 lit. a DS-GVO to your data being processed in the USA. The USA is assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by U.S. authorities, for control and for monitoring purposes, possibly also without any legal remedy. If you click on “Accept only essential cookies”, the transmission described above will not take place.
Duration of data storage
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.
Data subject rights
You may revoke your consent at any time with effect for the future by preventing the storage of cookies by selecting the appropriate settings on your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent collection by Universal Analytics across different devices, you must perform the opt-out on all systems used. If you click here, the opt-out cookie will be set: Google Analytics Opt-Out.

bb) Google Maps

Our websites use the service ‘Google Maps’ from Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), e.g. to visualize our locations on a map and to enable you to plan a route.
We have integrated Google Maps in a way that ensures that only with your consent (i.e. by actively clicking on the map icon) the map is built and thus data is transmitted to Google. This is then the technical protocol data already mentioned in section 2.1 lit. a or also, upon release, your current location (for more information, see https://policies.google.com/technologies/location-data?hl=de) or a departure point entered by you for route planning. The data protection provisions of Google (https://www.google.com/intl/de_de/policies/privacy/), supplemented by the separate terms of use for Google Maps (https://www.google.com/intl/de_de/help/terms_maps.html), apply to this service. Recipient of the data: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 (1) p. 1 lit. f DS-GVO to visualize our geographical locations for you and to enable you to easily plan your journey.

You can find more information on the storage period of data at Google at https://policies.google.com/privacy?hl=de#inforetaining

bc) Use of Google Ads

We use the offer of Google Ads to draw attention to our products with the help of advertising media (so-called Google Ads) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. In this way, we pursue the interest of showing you advertising that is of interest to you, of making our website more interesting for you and of achieving an economic calculation of advertising costs.

These advertisements are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as display of the ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads will store a cookie on your PC. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on his computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to that page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked across Ads customers’ websites. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Ads Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider learns your IP address and stores it.

You can prevent participation in this tracking process in various ways:

by clicking on the Consent banner that appears at the bottom of the screen, on the button: “Accept only essential cookies”;
by adjusting the settings of your browser software accordingly; in particular, the suppression of third-party cookies will result in you not receiving ads from third-party providers;
by disabling conversion tracking cookies by setting your browser to block cookies from the domain “www.googleadservices.com”, https://www.google.com/settings/ads, which setting will be deleted when you delete your cookies;
by disabling interest-based ads from the providers that are part of the “About Ads” self-regulatory campaign, via the link https://www.aboutads.info/choices, with this setting being deleted when you delete your cookies;
by permanently deactivating them in your Firefox, Internetexplorer or Google Chrome browsers using the link https://support.google.com/ads/answer/7395996. Please note that in this case you may not be able to use the full functionality of this offer.

Further information on data protection at Google can be found here: https://policies.google.com/privacy and https://services.google.com/sitestats/de.html.

The processing of data generally takes place in Germany or countries of the European Union.

Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection in accordance with the GDPR (e.g. USA).

bd) Use of Google Ads Remarketing
Our website uses Google Remarketing, a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). This service uses cookies and similar technologies to show you individualized advertising messages on websites that work with Google. Cookies and comparable technologies are also used to perform the analysis of website usage, which forms the basis for the creation of the interest-based advertisements. The processing of the data generally takes place in Germany or states of the European Union. Insofar as processing takes place in third countries in certain cases, processing only takes place if the adequacy of the level of data protection in the third country has been determined by the EU Commission in accordance with Article 45 of the GDPR, on the basis of the EU standard contractual clauses or if an adequate level of data protection is otherwise ensured at the data recipient.

If you use a Google account, depending on the settings stored in the Google account, Google may associate your web and app browsing history with your Google account and use information from your Google account to personalize ads. If you do not want this association with your Google account, it is necessary that you log out of Google before calling our contact page.

As shown above, you can configure your browser to reject cookies, or you can prevent the collection of data generated by the cookies and related to your use of this website, as well as the processing of this data by Google, by accessing the ad preferences and setting the switches for personalization to “Off”. Alternatively, you can object to the processing by accessing the above-mentioned website of TRUSTe and activating the deactivation switch for the provider “Google”. Alternatively, this service can be disabled by clicking on the Consent banner that appears at the bottom of the screen, on the button: “Accept only essential cookies”.

Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection in accordance with the GDPR (e.g. USA).

You can find more information on this in Google’s privacy policy.

be) Use of Google Tag Manager
Our website uses Google Tag Manager, a tool provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). We use Google Tag Manager to manage the tools about which we provide information in this Privacy Policy. For details regarding these tools, please therefore refer to the information regarding the specific tool.

The Tag Manager tool itself (which implements the tags) is a cookie-less domain. The Google Tag Manager itself does not set cookies but only tags and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. For more information on Google Tag Manager, please see the usage guidelines at:

https://www.google.com/intl/de/tagmanager/use-policy.html

Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection in accordance with the GDPR (e.g. USA).

bf) Use of Facebook Pixel
Within our online offer, the so-called “Facebook Pixel” of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used.

With the help of the Facebook pixel, it is possible for Facebook, on the one hand, to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “Custom Audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect.

With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

The processing of data by Facebook takes place within the framework of Facebook’s data usage policy. Accordingly, general information on the display of Facebook ads, in the data use policy of Facebook. Specific information and details about the Facebook pixel and how it works can be found in Facebook’s help section.

Legal basis
The use of the Facebook Pixel and the storage of “conversion cookies” is based on Art. 6 (1) lit. a DSGVO.
Order data processing contract
For the processing of data for which Facebook acts as an order data processor, we have concluded an order data processing contract with Facebook in which we oblige Facebook to protect our customers’ data and not to pass it on to third parties.
Objection
You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To adjust which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising. The settings are platform-independent, which means that they are applied to all devices, such as desktop computers or mobile devices. You can also opt out of the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative opt-out page and additionally via the US website aboutads.info or the European website youronlinechoices.com.

You can find another opt-out option within our cookie banner.

Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection according to the GDPR (e.g. USA).

bg) Use of Microsoft Advertising Conversion Tracking
As a Microsoft Advertising customer, we use Microsoft Advertising Converison Tracking, an analytics service provided by Microsoft Corporation. (One Microsoft Way, Redmond, WA 98052-6399, USA; “Microsoft Advertising”). In the process, Microsoft Advertising sets a cookie on your computer (“conversion cookie”) if you have reached our website via a Microsoft Advertising ad. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain of our pages and the cookie has not yet expired, we and Microsoft Advertising can recognize that someone has clicked on the ad and thus been redirected to our site. Each Microsoft Advertising customer receives a different cookie. Cookies therefore cannot be tracked across Microsoft Advertising customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for Microsoft Advertising customers who have opted in to conversion tracking. Microsoft Advertising customers will learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

For more information and to review Microsoft Advertising’s privacy policy, please visit: https://privacy.microsoft.com/de-de/privacystatement.

Processors
Microsoft Ireland Operations Ltd, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 Ireland.
Purpose
To measure and thus improve our advertising efforts.
Data collected
This list includes all data collected by or through the use of this service.
Your web request,
the IP address,
the browser type,
the date and time of your request,
one or more cookies that may uniquely identify your browser.
Legal basis
The legal basis for the processing of personal data is Art. 6 para. 1 p. 1 lit. a DS-GVO.
Retention period
30 days (cookies)
9 or 18 months (log data)
Recipients
Microsoft and its worldwide divisions
Sharing with third countries
Worldwide
Further information and opt-out
Here you can find the privacy policy of the data processor and, if applicable, further information and consent from Microsoft
https://account.microsoft.com/privacy/adsettings/signedout?refd=support.microsoft.com&ru=https:%2F%2Faccount.microsoft.com%2Fprivacy%2Fad-settings%3Frefd%3Dsupport.microsoft.com
https://privacy.microsoft.com/de-de/privacystatement
https://www.microsoft.com/de-DE/concern/privacy.

Please note that when using the tools, your data may be transferred to recipients outside the EEA where there is no adequate level of data protection in accordance with the GDPR (e.g. USA).

11. Microsoft Bookings
Our website uses the service Microsoft Bookings (part of Microsoft Office 365) of the provider Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521 (hereinafter: “Microsoft”) for online appointment booking. The software allows booking an appointment for viewing, moving in and moving out of an apartment. The connection to the service is only established when you access the online booking function via our website. To make an appointment, your entries in the form are transferred to Microsoft. You can find more information about the handling of your data in the privacy policy of Microsoft under https://privacy.microsoft.com/de-de/privacystatement. There you will also find further information about your rights in this regard. Microsoft also processes your personal data in the USA. EU standard contracts with Microsoft on Office 365 and Teams have been concluded to guarantee an appropriate level of data protection. You can access the EU standard contractual clauses at https://eurlex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2010:039:0005:0018:DE:PDF. The legal basis for the processing of your data in relation to the “Microsoft Bookings” service is Art. 6 para. 1 p. 1 letter f) DSGVO (Legitimate Interest in Data Processing). The legitimate interest arises from our claim to offer you a user-friendly website with a wide range of functions and to give you the opportunity to make an appointment quickly and easily at any time if necessary.

We would like to point out that you are not obliged to use Microsoft Bookings to make an appointment. If you do not wish to use the service, please use another of the contact options offered to make an appointment.

12. data subject rights
Of course, you have rights with respect to the collection of your data, which we are pleased to inform you about here. Data protection law grants you a number of data subject rights which we would like to point out to you. Depending on the purpose and type of processing of your personal data, you have the following rights:

Right to information

You have the right to find out from us whether and – if so – which of your personal data we process. You have the right to request copies of your personal data from us. This right always applies. There is an exception regarding the personal data to be communicated. This means that you will not always receive all the information we process.

Right to rectification

You have the right to request from us without undue delay the rectification of personal data concerning you that you consider to be inaccurate. You also have the right to request us to complete such personal data that you consider incomplete. This right always applies.

Right to erasure

Under certain conditions, you have the right to request us to restrict the processing of your personal data.

Right to restriction of processing

Under certain conditions, you have the right to demand that we restrict the processing of your personal data.

In addition, in the case where you have voluntarily given consent to the processing of individual personal data, you have the right to revoke your consent at any time, whereby the lawfulness of the processing carried out on the basis of the consent until the revocation is not affected.
Right to data portability

You only have this right with regard to personal data that you have provided to us yourself. You have the right to request that we transfer this personal data directly to another controller or organization. Alternatively, you have the right to request that we provide you with the data ourselves in a machine-readable format. However, this only applies if we process your personal data on the basis of your consent or on the basis of a contract or in the context of contract negotiations and the processing is carried out with the help of automated processes.

For this purpose, please contact the data protection officer of i Live Group GmbH by e-mail.

Right of complaint

You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of personal data concerning you violates the law.
The competent supervisory authority in Baden-Württemberg is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

12. data subject rights
Of course, you have rights with regard to the collection of your data, about which we are pleased to inform you herewith. Data protection law grants you a number of data subject rights which we would like to point out to you. Depending on the purpose and type of processing of your personal data, you have the following rights:

Right to information

Right to rectification

Right to erasure

Under certain conditions, you have the right to request us to restrict the processing of your personal data.

Right to restriction of processing

Under certain conditions, you have the right to demand that we restrict the processing of your personal data.

For this purpose, please contact the data protection officer of i Live Group GmbH by e-mail.

Right of complaint

13. Right of objection according to Art. 21 DS-GVO.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1 (e) (public security) or (f) (data processing on the basis of a balance of interests) DS-GVO; this also applies to profiling based on these provisions. The Provider shall no longer process the personal data upon the lodging of the objection, unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

14. Supplementary information on links to other websites.
If we provide links to other websites, this privacy policy does not apply to the processing of personal data by these websites and companies. We therefore recommend that you read the data protection notices on the other websites you visit.